Testimonials
Honest reflections from homeowners across Ross-shire & Sutherland who have experienced our dedication to quality and craftsmanship.


Anna and Ed Shanley
Stroma
"We worked with Richard M Mackenzie Ltd on our new build, with architects MI Architects. Lewis and site manager Andy were fantastic to work with: practical, proactive, helpful, constructive and detail orientated and all these qualities meant that our house was completed on time and on budget. This collaborative culture was equally evident in all their sub contractors, and our thanks go to Geordie, Frankie, Mark and Ian, but the entire team were great so it is hard to single out a few. Two years later and the quality of their workmanship is such that the house is still absolutely pristine. We are so pleased with our home and we really enjoyed our building experience, and would jump at the chance to do it all over again!"

Wilfred and Jane Hadley
Woodgate
"Margot Stoddart of MI Architects, having worked closely with the firm for years, knew that Richard M MacKenzie Ltd would deliver on a project to refurbish a house in Dornoch built by my great grandfather in the late 1890s. The house has remained in the family’s ownership throughout and is to be our retirement home. The project entailed stripping back the original two-storey, stone-walled, house to its bare walls and removal of the timber suspended ground floor. This was replaced by a solid, insulated, ground floor incorporating underfloor heating with insulation to walls and ceiling. Replacement double-glazed sash windows throughout, a new window in the downstairs living room and new front doors were fitted with a shower room replacing the first floor small bedroom to service the two upstairs bedrooms. A single-storey 1920’s-built rear extension was replaced with a timber-clad high-ceilinged fitted kitchen/diner single-storey extension also housing a bathroom and utility room. Throughout the fifteen months that it took to complete the project Lewis MacKenzie and Andrew Deeth of RMM Ltd, and their team of subcontractors, kept us fully informed of progress and were very proactive and professional in always dealing quickly and successfully with any issues that arose. Margot Stoddart’s recommendation has resulted in our now having the retirement home that we were dreaming of. We are also sure that great grandfather (Roderick MacRae) would agree that his legacy now lives on, fit for 21st Century living! "

Angus and Teresa Bell
The Hideaway
"Completing a significant renovation while living 220 miles away, we were looking for a local joinery and building contractor with an excellent reputation that we could trust to work independently, while keeping us informed at every stage of the project. As a family run local business, we found Richard M Mackenzie large enough to manage a full programme of works, while small enough to deliver a truly personal partnership. Alan and Lewis were engaged throughout, working with ourselves and our architects to find solutions to the inevitable challenges of renovating an older property. We are delighted with the quality of the workmanship delivered and the absolute transformation of our house. "

Lee-Ann
Aspen Spa
"It was an absolute pleasure working with Richard M Mackenzie Ltd on our renovation of the Old Post Office in Dornoch. Throughout the project, the team were professional, delivered work of the highest quality, and kept everything running to both time and budget. They were incredibly accommodating, making every effort to help us continue operating our business while the work was underway — something we greatly appreciated. Nothing was ever too much trouble, and their attention to detail was outstanding. We couldn’t recommend Mackenzie’s highly enough and are absolutely delighted with the finished building. "

James and Jennifer Macdonald
Links Villa, Dornoch
"Lewis and his team were very easy to work with, even though we live in the US. He was always quick to respond to any questions or concerns. If email was not sufficient to communicate, then we would just pop on a Zoom meeting. Throughout the building process everything, the cost, the how, the why, the what , were clearly communicated in advance. The finished product blew us away. Pure quality and craftsmanship. We could not be happier with how our complete remodel turned out. I highly, highly recommend the MacKenzie team for your next construction project. "